My order arrived damaged or incorrect

We're sorry — this shouldn't happen. Contact us within 30 days of delivery and we'll send a replacement or refund you.

  • Email hello@melties.health with your order number.
  • Attach a photo of the item and the packaging.
  • Tell us whether you'd prefer a replacement or a refund.

Was this not what you were looking for? Email hello@melties.health.