Why was my card declined?

Declines usually come from your bank rather than from us. The most common reasons are:

  • A typo in the card number, expiry date or security code.
  • The billing address entered doesn't match the one on the card.
  • Insufficient funds, or a bank block on international or online purchases.
  • An expired card, or a card that doesn't support recurring payments.

Try again with the details corrected, use a different card or PayPal, or contact your bank to authorise the charge.

Was this not what you were looking for? Email hello@melties.health.